King Abdullah City for Atomic and Renewable Energy achieves highest rating in “performance”
In a remarkable achievement reflecting its commitment to the highest standards of government excellence, the King Abdullah City for Atomic and Renewable Energy achieved a 94% satisfaction rate in the general satisfaction index for its services, according to the results of the annual cycle of the National Center for Measuring the Performance of Public Agencies “Adaa” for the year 2025. This high rating gave the city an “Outstanding” rating, which is the highest rating that can be obtained, confirming the quality of the beneficiaries’ experience and the efficiency of the services provided.
General context: A pivotal role in Saudi Arabia's energy strategy
The King Abdullah City for Atomic and Renewable Energy was established in 2010 by royal decree, with the aim of being the driving force behind building a sustainable energy sector in the Kingdom of Saudi Arabia. Its strategic role focuses on integrating nuclear and renewable energy into the national energy mix to reduce dependence on oil and gas, ensure energy security, and achieve sustainable economic development. These efforts are central to the objectives of Saudi Vision 2030, which aims to diversify the national economy and build a prosperous and sustainable future.
On the other hand, the National Center for Performance Measurement of Public Entities (Adaa), established in 2015, represents one of the key government initiatives to enhance transparency and improve the efficiency of the public sector. The center works to measure beneficiary satisfaction with government services independently and impartially, and provides periodic reports that contribute to fostering a culture of continuous improvement within government agencies.
The importance of the achievement and its expected impact
King Abdullah Energy City's achievement of this advanced rating is not merely a numerical score, but a testament to the success of its integrated institutional methodology. This outstanding performance reflects the fruit of continuous work in developing procedures, enhancing operational efficiency, and strengthening the reliability of services provided to partners and beneficiaries. The overall beneficiary experience, which begins with clear and accessible service, extends to speed of completion and quality of communication, and is what makes the difference and fosters lasting trust.
At the local level
This achievement strengthens the confidence of citizens and investors in government institutions and their ability to achieve excellence. It also sets a high standard of performance that other public entities in the Kingdom can emulate, supporting the overall trend toward a high-performing and efficient government. Furthermore, it confirms that the city is steadily progressing toward achieving its strategic goals related to the national energy sector.
At the regional and international levels
Externally, this assessment reinforces Saudi Arabia’s reputation as a leader in public sector modernization and good governance. It also sends a positive signal to international investors and partners interested in the Kingdom’s nuclear and renewable energy sector, demonstrating the seriousness and commitment of Saudi institutions to global best practices. This success story is an inspiring example of the positive transformations underway in the Kingdom under Vision 2030.
