Tawakkalna wins the award for best smart Arab government application 2024
In a new Saudi achievement reflecting the Kingdom's leadership in digital transformation, the comprehensive national application "Tawakkalna" was awarded the title of Best Arab Smart Government Application at the fourth edition of the "Arab Government Excellence Award," organized by the League of Arab States in Cairo, Egypt. This recognition comes in appreciation of the application's exceptional performance and its pivotal role in bringing about a qualitative leap in user experience and facilitating highly efficient access to digital government services.
A comprehensive national platform and integrated services
This victory didn't come out of nowhere; it's the result of tireless work and continuous development that has made "Tawakkalna" the most widely used and trusted platform in the Kingdom and the region. The application currently offers more than 1,100 electronic services, integrating government and private entities, thus facilitating the lives of citizens, residents, and visitors. The award's judging panel focused on operational efficiency, ease of use, and the ability to integrate hundreds of services into a unified interface—criteria that the application has achieved with distinction, enhancing the quality of digital life in the Kingdom.
From crisis management to lifestyle
Returning to its historical context, the Tawakkalna app was initially launched in 2020 as an innovative technological solution from the Saudi Data & Artificial Intelligence Authority (SDAIA) to manage permits during the COVID-19 pandemic. However, the ambitious vision didn't stop at crisis management; the app underwent radical and rapid transformations, evolving from an emergency health application into a comprehensive national application (a super app). This historical development reflects the resilience of Saudi Arabia's digital infrastructure and its ability to adapt and expand to meet the evolving needs of society, making it today the daily digital companion for millions of users.
A key pillar of the Kingdom's Vision 2030
This achievement is a direct result of the goals of Saudi Vision 2030, which has placed digital transformation at the forefront of its priorities. The "Tawakkalna" app embodies the success of the government's massive investment in digital infrastructure and artificial intelligence, directly contributing to raising the Kingdom's global digital government rankings. This accomplishment also reinforces Saudi Arabia's position as a regional and international role model in digitizing government services, harnessing technology to serve humanity, and increasing the efficiency of government spending through the unification of platforms.
The importance of the Arab Government Excellence Award
It is worth noting that the Arab Government Excellence Award, launched by the League of Arab States, aims to promote a culture of quality and excellence in Arab government institutions. The award serves as a platform to recognize leading models and foster a positive leadership mindset that embraces innovation as a means of development. The winning of this award by a Saudi application underscores the Kingdom's continued leadership in the Arab technology landscape and encourages other government entities in the region to adopt similar smart solutions to enhance institutional performance.
