Saudi Arabia News
Riyadh Infrastructure Projects Center launches a program to measure beneficiary satisfaction
Launch Infrastructure Projects Center area Riyadh program "Beneficiary's voiceAs part of its efforts to enhance direct communication channels with beneficiaries.
The program provides an opportunity to listen to beneficiaries’ opinions and feedback on the center’s services and programs, which supports business development, raises performance efficiency, and reflects its orientation towards adopting best practices in improving the beneficiary experience.
The program provides an opportunity to listen to beneficiaries’ opinions and feedback on the center’s services and programs, which supports business development, raises performance efficiency, and reflects its orientation towards adopting best practices in improving the beneficiary experience.
Riyadh Infrastructure Projects Center
The program aims to systematically measure the level of beneficiary satisfaction, monitor challenges, identify opportunities for improvement, and transform feedback into development initiatives that contribute to improving services.
This aligns with the center's role in overseeing infrastructure projects, enhancing planning and implementation efficiency, and fostering integration among relevant stakeholders.
The program reflects the center's direct role in achieving resident satisfaction, thereby improving quality of life and elevating the urban landscape of the region.
