A delegation from the Shura Council inspects King Abdulaziz Airport and the Haramain Railway
In a move reflecting the leadership's commitment to monitoring the quality of services provided to citizens and visitors to the Holy Mosque, a delegation from the Shura Council, represented by members of the Transportation, Communications, and Information Technology Committee, conducted an extensive field visit that included King Abdulaziz International Airport, the Hajj Terminal, and stations of the Haramain High-Speed Railway. This visit, headed by Council Member and Committee Chairman Dr. Issa Al-Otaibi, is part of a series of inspection tours of various sectors within the Ministry of Transport and Logistics' system in the Kingdom of Saudi Arabia.
Development of the transport sector infrastructure in the Kingdom
This visit comes within a significant historical and strategic context, as the Kingdom of Saudi Arabia is witnessing an unprecedented renaissance in the transport and logistics sector, in line with the objectives of Saudi Vision 2030. The new King Abdulaziz International Airport, whose modern phases have been inaugurated, was designed and developed to be a major global gateway and a pivotal hub connecting East and West. Similarly, the Haramain High-Speed Railway project, officially launched in 2018, is one of the largest public transport projects in the Middle East, aiming to provide a safe and rapid means of transportation linking Mecca and Medina, passing through Jeddah and King Abdullah Economic City, thus marking a qualitative leap in the history of serving pilgrims.
Continuous improvement of the traveler experience
During the tour of King Abdulaziz International Airport, the delegation was received by the CEO of Jeddah Airports Company, Engineer Mazen Johar, and several company officials. The members listened to a comprehensive and detailed presentation on the airport's operations, which included the various terminals and the most significant achievements in enhancing the passenger experience, increasing operational efficiency, and strengthening safety and quality standards. The visit also included a firsthand look at the Saudi Arabian Airlines Integrated Operations Control Center and the automated train system that facilitates efficient passenger movement within the terminals.
Dimensions and impacts of the Shura Council delegation's tour on logistical services
tour is The Shura Council delegation's of paramount importance and has a significant impact on several levels. Domestically, this oversight contributes to ensuring the provision of comprehensive services and high-level facilities to facilitate the travel and arrival of pilgrims, by preparing the facilities and infrastructure to guarantee operational efficiency and smooth flow during the Hajj and Umrah seasons. Regionally and internationally, confirming the readiness of these massive facilities enhances the Kingdom's position as a leading Islamic and global destination, capable of accommodating millions of visitors annually and providing an exceptional travel experience befitting the Kingdom's status as a global logistics hub.
Inspect the Haramain High-Speed Railway stations
In the same context, the delegation continued its field tour by inspecting the services provided at the Haramain High-Speed Railway stations in Jeddah and Makkah. They were received by the General Manager of Operations for the Haramain Railway, Engineer Yasser Al-Harbi, the Head of the Haramain Railway Station in Jeddah, Engineer Tariq Al-Zuhairi, and the Head of the Haramain Railway Station in Makkah, Rawan Jaber. The delegation received a comprehensive briefing from the officials on the station facilities, the operational procedures, and the efforts made to facilitate travel for passengers between Makkah and Madinah.
Ongoing recommendations for achieving excellence
During these visits, council members were keen to offer a number of constructive observations and suggestions aimed at improving service levels, enhancing operational efficiency, and elevating the user experience to meet current and future objectives. The delegation included, in addition to the committee chairman, Dr. Issa Al-Otaibi, the committee's vice chairman, Engineer Khalid Al-Buraik, Dr. Ishraq Rifai, Dr. Hamad Balharith, Dr. Saleh Al-Shamrani, Dr. Abdulaziz Al-Jaloud, Dr. Ali Al-Ali, and Dr. Hisham Al-Fares.
