Ministry of Foreign Affairs services via Tawakkalna: 10 outstanding digital services
The Kingdom of Saudi Arabia has witnessed a tremendous technological boom in recent years, with government applications becoming a cornerstone for facilitating the lives of citizens and residents. In this context, the “Tawakkalna” application stands out as a comprehensive national platform offering integrated digital solutions in collaboration with various government entities. Among the most prominent of these digital partnerships is the availability of Ministry of Foreign Affairs services through Tawakkalna, enabling users to complete their consular transactions and travel procedures with ease and convenience, eliminating the need to visit government offices.
List of Ministry of Foreign Affairs services available to beneficiaries via Tawakkalna
The app currently offers 10 essential services provided by the Saudi Ministry of Foreign Affairs, contributing to faster government operations and saving users time and effort. These services include:
- Inquire about a consular service request.
- Issuing a new passport.
- Instant inquiry about visas of all types.
- Issuing travel documents for citizens abroad.
- Renewing your passport electronically.
- Providing immediate support and assistance to citizens outside the Kingdom.
- Locate the nearest Saudi embassy or consulate.
- Register your passport and travel details to ensure safety.
- Submitting a personal visa application to visit the Kingdom.
- Submitting a new application for authentication of official documents.
From combating the pandemic to a comprehensive national platform
Looking at the history of the “Tawakkalna” application, we find that it initially launched as a technological tool dedicated to managing movement permits during the COVID-19 pandemic. With the application's remarkable success in managing the crisis, thanks to its robust infrastructure developed by the Saudi Data & Artificial Intelligence Authority (SDAIA), the wise leadership decided to transform it into a comprehensive national system. Today, the application's role is not limited to health-related aspects; it now encompasses more than 650 integrated government services, making it a global model for government digital transformation.
The local and international impact of Saudi digital transformation
The integration of the Ministry of Foreign Affairs' consular services into the "Tawakkalna" application has significant implications and impacts on several levels. Locally, this digital integration contributes to improving the quality of life and streamlining daily procedures for citizens and residents, supporting the goals of the Kingdom's Vision 2030 in building a vibrant society and a thriving digital economy. Regionally and internationally, this development enhances the Kingdom's position as a leading country in providing e-government services and facilitates the process for visitors and tourists coming to the Kingdom to obtain visas and necessary services quickly and efficiently, positively impacting the tourism and international investment sectors.
