Erada Complex in Riyadh provides 1.2 million health services
In a move reflecting the ongoing development of the healthcare sector in the Kingdom of Saudi Arabia, the Erada Complex in Riyadh, a key component of the Third Riyadh Health Cluster, announced an exceptional medical and administrative achievement. Official statistics revealed that the total number of services provided by the complex to its beneficiaries during 2025 exceeded 1.2 million. These services encompassed a wide range of care, including curative, rehabilitative, and preventative services, in addition to awareness programs targeting all segments of society.
The evolution and transformation of mental health care
The Erada Complex has a long history of providing mental health care and addiction treatment in the Kingdom. Formerly known as Al Amal Hospital, it has since rebranded and expanded its services to encompass comprehensive mental health care under the name 'Erada'. This development aligns with the goals of Saudi Vision 2030, specifically the Health Sector Transformation Program, which aims to facilitate access to healthcare services, improve their quality and efficiency, and enhance preventative measures against health risks. The complex's recent relocation to its new, state-of-the-art premises at Exit 18 represents a significant leap forward in its medical infrastructure, enabling it to accommodate a larger number of patients and provide a sophisticated healthcare environment that meets international standards.
Details of the therapeutic and medical services provided
In detailing this achievement, the hospital's CEO, Dr. Mohammed Al-Ahmari, outlined the extensive efforts undertaken across various departments. These included treating 43,285 patients in the emergency department, which operates around the clock to provide urgent interventions. Additionally, 76,275 patients were seen in outpatient clinics, and 4,287 patients requiring intensive and continuous care were admitted.
The care provided extended beyond the hospital walls, encompassing 7,954 home visits to psychiatric patients by specialized treatment teams, reflecting the complex's commitment to providing sustainable care. Additionally, 238,164 prescriptions were dispensed, 217,086 detailed laboratory tests were conducted, and 12,265 services were provided through approved medical reports.
Psychosocial care: a fundamental pillar of recovery
Social and psychological services are the lifeblood of patients' recovery. A total of 11,646 social services were provided, while 7,833 specialized psychological services were offered. In a sensitive and critical area, 2,086 services were provided through the forensic psychiatry department. To ensure patients' physical well-being, the complex provided 573,285 services as part of its therapeutic nutrition program. Regarding medical rehabilitation, Dr. Al-Ahmari stated that the department provided 33,386 services, in addition to caring for 210 patients within aftercare programs designed to prevent relapse and facilitate safe reintegration into society.
The regional and local impact of the efforts of the Erada Complex in Riyadh
The impressive figures achieved by the Erada Complex in Riyadh not only reflect operational efficiency but also highlight its profound and lasting impact both locally and regionally. Locally, the complex effectively contributes to reducing the social stigma associated with mental illness and addiction by integrating treatment with community awareness programs. Regionally, the complex has become a model for the Gulf Cooperation Council (GCC) countries and the Middle East in implementing the latest treatment protocols and sustainable rehabilitation programs, further solidifying the Kingdom's position as a leader in specialized healthcare.
Health awareness and patient experience
Believing in the importance of prevention, the complex intensified its awareness efforts, providing 2,730 health awareness services and 5,878 family guidance and counseling services. The complex also engaged digitally, providing 9,621 responses through its official account on the (X) platform and 5,597 communication and media services. To ensure patient satisfaction, the Patient Experience Department provided 4,456 services, the Treatment Eligibility Services 6,372 services, Patient Affairs 31,831 services, and Medical Records 6,445 services.
Dr. Al-Ahmari concluded his remarks by emphasizing that the complex strives continuously to provide the best possible services to patients and visitors, and to develop and improve its programs. The ultimate goal is to help patients return to society as productive and contributing members, benefiting from the extensive facilities offered by the new center, which represents an ideal environment for recovery and hope.
