Launch of the electronic vehicle accident assessment service during the Hajj season
The Saudi Authority for Accredited Valuers (Taqeem), represented by its Taqdeer system, announced a significant strategic step: the launch of its electronic Taqdeer service during the 1447 AH Hajj season. This innovative service targets the cities of Makkah and Madinah and aims to provide a fully electronic and user-friendly assessment of vehicle damage resulting from minor traffic accidents. This initiative eliminates the need to visit traditional assessment centers, offering a seamless and efficient experience for those affected during peak times.
Technological advancements in crowd and traffic management
Historically, managing traffic during Hajj seasons has posed a significant challenge for authorities in Saudi Arabia, given the influx of millions of pilgrims into the limited geographical area of Mecca and Medina. In the past, even minor traffic accidents could cause lengthy traffic jams, wasting the time of both pilgrims and security personnel due to paperwork and on-site inspections. With the launch of Saudi Vision 2030, the Kingdom has undergone a comprehensive digital transformation across all government and service sectors. This development is part of the government's ongoing efforts to digitize traffic and insurance services, with the system gradually transitioning from traditional methods to relying on artificial intelligence and digital platforms to ensure smooth traffic flow and the safety of pilgrims.
The mechanism of the electronic valuation service in cooperation with Najm
This advanced service comes in close collaboration with Najm Insurance Services, a company specializing in handling traffic accidents. The new mechanism relies on simplified electronic steps that enable the affected driver to access the service directly from the accident site. With the assistance of a Najm accident investigator, the necessary data and photos are uploaded to the digital system, allowing the user to receive the final assessment report within just two hours of fulfilling the requirements. This rapid procedure completely eliminates the need to visit physical assessment centers, thus reducing traffic congestion on busy roads.
The positive impact of expediting traffic procedures
This initiative is of paramount importance and has a positive impact on several levels. Locally, the service significantly reduces traffic congestion in the streets of Mecca and Medina, facilitating the movement of pilgrims, citizens, and residents. It also enhances the operational efficiency of security agencies and insurance companies. Regionally and internationally, providing such advanced services reflects the Kingdom of Saudi Arabia's remarkable ability to manage the world's largest human gatherings using cutting-edge technologies. Saving time and effort for pilgrims allows them to focus on performing their rituals with peace of mind and ease, which is the ultimate goal that the wise leadership strives for every Hajj season.
Continuity of work in assessment centers
In a related context, the Saudi Authority for Accredited Valuers (Taqdeer) noted that its physical Taqdeer centers will continue to provide their usual services across all regions of the Kingdom of Saudi Arabia. The Authority confirmed that electronic services will be available 24/7 at its centers in Makkah and Madinah throughout the Hajj season to ensure coverage of all needs and emergencies. All beneficiaries can access the platform and benefit from its digital features by visiting the official Taqdeer website at: https://taqdeer.sa.
