The role of scouts in Hajj: Harnessing artificial intelligence to serve pilgrims


witnessed plains of Arafat a remarkable field presence of young men and women from the Saudi Arabian Scouts Associationwas prominent The Scouts' role in this year's Hajj , presenting an exemplary model that blended humanitarian work with modern technology. These young men, distinguished by the green scarves they wore around their necks, conveyed a message of reassurance through their humanitarian and supportive actions, contributing to the the pilgrims , especially during the noticeably high temperatures of the Hajj season.
A distinguished history of voluntary service to the pilgrims
The presence of scouts during Hajj is not a recent phenomenon, but rather an extension of a long and distinguished history of volunteer work in the Kingdom of Saudi Arabia. The Saudi Scouts' participation in serving pilgrims began more than six decades ago, evolving year after year to become a fundamental pillar of the services provided to the guests of God. Historically, their duties were limited to manual guidance and physical assistance, but with the passage of time, the association has kept pace with rapid changes, moving from traditional methods to adopting the latest technologies. This reflects the Kingdom's unwavering commitment to enhancing the Hajj experience and making it more accessible and convenient.
Intensive field efforts to address climate challenges
Scouts and leaders were deployed throughout the various corners and pathways of Arafat to provide a range of urgent humanitarian services. These efforts included guiding lost pilgrims, pushing wheelchairs for the elderly and sick, and distributing umbrellas and bottles of cold water. They also sprayed a refreshing mist of water to alleviate the heat of the sun for the pilgrims, reflecting the spirit of dedication and care that each scout brings to the pilgrims.
The evolution of scouting during Hajj: artificial intelligence and digital maps
The work of scouts during Hajj seasons is no longer limited to traditional fieldwork; it has entered a new phase of professional work supported by smart technologies and artificial intelligence. Participants in public service camps utilized the latest digital applications and platforms for guidance, identifying camp locations, and directing crowds with exceptional accuracy and speed. They greatly benefited from databases, interactive digital maps, and real-time field data analysis technologies, reflecting the comprehensive transformation underway in the Kingdom's system for serving pilgrims.
Strategic partnership with the health sector
In the facilities and establishments of the Ministry of Health in Arafat, the Saudi scout made a distinguished appearance as a supportive and qualified partner in humanitarian work; as he took charge of organizing the movement of visitors, assisting medical and ambulance teams in vital emergency departments, in addition to accompanying patients after receiving the necessary treatment and delivering them safely to their residences and camps.
The regional and international impact of the Saudi volunteering model
The anticipated impact of this remarkable development in scouting performance extends beyond local boundaries, offering a regional and international model for crowd management and volunteer work. Locally, this initiative strengthens the culture of volunteerism among Saudi youth, aligning with the Kingdom's Vision 2030 goals of developing the third sector and promoting volunteerism. Regionally and internationally, the Kingdom's success in integrating artificial intelligence with humanitarian efforts during the world's largest human gathering demonstrates its exceptional capacity for crisis management and innovative solutions. This advanced scouting presence underscores that utilizing digital solutions in Hajj operations has become a comprehensive humanitarian model, harnessing data to serve humanity and ensure its safety, thus reinforcing the noble national message that serving pilgrims is an honor and a responsibility that the nation's people are proud to undertake.



