Citizen Account penalties for failing to update data and steps for modification

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The Citizen Account Program has reiterated its warnings to beneficiaries regarding the necessity of regularly updating their data, emphasizing that neglecting this procedure could subject beneficiaries to severe penalties, including the suspension of support and the recovery of previously disbursed funds. This reminder comes as part of the program's commitment to directing support to those truly eligible and ensuring equitable distribution.

Historical context and importance of the Citizen Account program

Launched in December 2017, the Citizen Account Program is a cornerstone of Saudi Arabia's economic transformation under Vision 2030. The program was established to protect Saudi families from the direct and indirect impacts of various economic reforms, which could place an additional burden on certain segments of society. Its primary objective is to redirect government benefits to eligible groups in a way that encourages responsible consumption and ensures the efficient allocation of government support.

Details of penalties and the allowed time period

The program clarified that Article 17 of the support regulations requires the primary beneficiary to update their online account whenever there is a change in their data (such as income, marital status, or dependents) within a maximum period of 15 days from the date of the change. Failure to comply will result in the application of Article 20, which stipulates deterrent penalties, including:

Stopping support for the primary beneficiary and depriving him of it for a period not exceeding two years.
Obliging the beneficiary to recover the support he received unjustly.
In some cases, both penalties may be applied together according to the established procedures.

These measures are considered necessary to ensure the sustainability of the program and the achievement of its national goals, as providing misleading information or concealing essential data negatively affects the eligibility and entitlement cycle, which may deprive other families in greater need from receiving full support.

Steps to disclose additional income and amend data

To ensure continued support and avoid penalties, beneficiaries must accurately disclose any additional income. The program has outlined the following steps for adding a new source of income:

Log in to the Citizen Account application or portal and select "Beneficiary File".
Go to the "General Data" tab.
Click on the "Add a new source of income" option.
Specify the type and source of income, and enter the monthly amount including allowances.
Press the "Save" button to confirm the data.

How to update your mobile number in the Citizen Account

The program also allows for easy updating of contact information to ensure notifications are received, through the following steps:

Access the application and go to "Settings".
Select the "Change Mobile Number" icon.
Enter the new number and receive the verification code to confirm the transaction.

In conclusion, the program emphasizes that transparency in data submission is the only way to ensure the continuation of financial support that contributes to easing the economic burdens on Saudi families.