The third Riyadh Health Cluster will serve 1.6 million patients in 2025

The Third Riyadh Health Cluster has achieved a significant leap in the level of medical services provided, setting an unprecedented record of 1,631,708 outpatient appointments during 2025. This achievement reflects the high level of preparedness of the healthcare system and its ability to adapt to changes, confirming the success of the operational plans adopted by the administration to accommodate the increasing demand for treatment and consultation services.

The context of the health transformation in the Kingdom

This figure cannot be viewed in isolation from the broader context of the healthcare transformation underway in Saudi Arabia. Since the launch of the Health Sector Transformation Program, a key component of Vision 2030, the healthcare sector has been restructured according to a "health cluster" system designed to facilitate access to healthcare services. The third Riyadh Health Cluster serves as a prime example of this transformation, covering a vast geographical area and high population density, making the management of over 1.6 million patients a significant logistical and medical challenge that has been successfully and efficiently overcome.

Updating infrastructure and human resources

Commenting on this achievement, Dr. Waleed Hashem, Executive Vice President of Care Delivery, explained that these figures are the culmination of tireless efforts aimed at developing infrastructure and upgrading medical equipment with the latest technologies. He emphasized that the work within the cluster is primarily based on investing in human capital, through training medical, technical, and administrative staff according to the highest international standards, to ensure the provision of professional and reliable healthcare services to all segments of society.

Procedure engineering and waiting reduction

A key factor contributing to this record was the administration's ongoing focus on "patient flow engineering" and facilitating patient movement within healthcare facilities. This strategy contributed to:

• Significantly reducing waiting times in outpatient clinics.
• Improving the daily operational efficiency of clinics and support facilities.
• Improving the patient experience and treatment journey from booking an appointment until receiving the service.

The economic and social impact of Vision 2030

These developmental steps are central to the goals of the Kingdom's Vision 2030, which aims to transform the healthcare sector into a more comprehensive and efficient one. The complex's ability to serve this large number of patients not only signifies improved medical services but also reflects enhanced public confidence in the quality of government services. This expansion also contributes to strengthening health security and reducing the burden on central hospitals by activating the role of primary care and specialized centers, thus raising the quality of life for citizens and residents in the Riyadh region.