Guidance services at the Prophet's Mosque during Ramadan: 31,000 beneficiaries
Intensive efforts to serve the guests of God during Ramadan
The Presidency of Religious Affairs at the Prophet's Mosque announced that more than 31,000 visitors and worshippers benefited from religious guidance and awareness services during the first week of Ramadan. These services are part of a comprehensive system aimed at enhancing religious awareness, deepening the spiritual experience of visitors to the Prophet's Mosque from around the world, and facilitating the performance of their religious duties with understanding and knowledge.
According to the statement, the exact number of beneficiaries was 31,004 visitors of various nationalities, who received answers to their inquiries regarding Umrah rituals, the etiquette of visiting the Prophet's Mosque, and various Islamic rulings. These services are provided around the clock through multiple channels, including field service points located throughout the mosque, in addition to the toll-free number (8001111935), which allows direct communication with esteemed scholars and sheikhs to answer questions in 11 international languages.
An extension of a long-standing historical role
The Prophet's Mosque holds a special place in the hearts of Muslims. It is not only the second holiest site in Islam, but since its founding by the Prophet Muhammad (peace be upon him), it has been a beacon of knowledge and guidance. Throughout history, the mosque has served as a center for religious education and the dissemination of knowledge, hosting scholarly circles that produced many prominent scholars. The modern guidance services provided by the General Presidency for Religious Affairs are a continuation of this great historical legacy, employing the latest technologies to ensure that the true message of Islam reaches the widest possible audience of visitors.
With the arrival of Ramadan, which sees the peak influx of visitors and pilgrims to Medina, the importance of these services increases. The desire to perform religious rites correctly and to make the most of the blessed time in the Prophet's Mosque makes the presence of a reliable religious authority essential for visitors.
The importance of the service and its expected impact
Domestically, these efforts reflect the Kingdom of Saudi Arabia’s unwavering commitment to serving the Two Holy Mosques and their visitors, a cornerstone of the nation’s identity and its Vision 2030, which aims to enrich the Hajj and Umrah experience. Internationally, offering these services in multiple languages reinforces the Kingdom’s position as the heart of the Islamic world and enhances its image as a nation that champions tolerance, moderation, and centrism.
The “Answering Questions” service also contributes to a profound spiritual impact on visitors, providing them with peace of mind and confidence in performing their religious duties, and answering any questions they may have about their faith. The service is not limited to direct communication but extends to interactive screens and smart applications, embodying a harmony between tradition and modernity in serving the guests of God, and ensuring a comprehensive and accessible religious experience for all.
