National Water Company: Pumping 11 million cubic meters daily during Ramadan 1447
The National Water Company announced the completion of all its technical and operational preparations for the holy month of Ramadan 1447 AH, revealing a strategic plan to distribute approximately 11 million cubic meters of water daily across various cities and governorates of the Kingdom of Saudi Arabia. This proactive step aims to ensure the sustainability of the water supply and meet the increased demand during the holy month.
Water security strategy and Vision 2030
These preparations are of particular importance in the context of the Kingdom's water security, as the water sector is a cornerstone in achieving the goals of Saudi Vision 2030, which focuses on improving quality of life and ensuring the sustainability of natural resources. Given the noticeable shift in water consumption patterns during Ramadan, with consumption concentrated in the evenings and during Suhoor (pre-dawn meal), the company has developed flexible operational plans to guarantee a highly reliable water supply. This reflects the significant advancements in the Kingdom's water infrastructure and its capacity to efficiently and effectively manage peak seasons.
Operational readiness and human resources available around the clock
The company explained that its plan for this year began early and included preparing specialized personnel at the operations and control centers, who will continue working in shifts around the clock. These efforts aim to monitor network pressures and reservoir levels to ensure uninterrupted pumping. The company also allocated field emergency and maintenance teams equipped with the latest equipment and machinery to respond immediately to any reports or technical malfunctions, in addition to raising the readiness level of filling stations to the highest degree to serve as a backup to the main networks in all areas.
Digital channels for customer service
As part of its ongoing digital transformation, the National Water Company has confirmed the readiness of its digital channels to receive customer requests with ease. Customers can manage their services and submit reports through the National Water Company mobile application or via the e-branch (e.nwc.com.sa). The unified number (8004411110) continues to receive calls around the clock, with reports automatically being forwarded to specialized maintenance teams to ensure rapid response and resolution.
The company concluded its statement by emphasizing the continuation of coordination and integration with all partners in the water system, including the Saline Water Conversion Corporation, to ensure the reliability of production and distribution, in order to achieve the aspirations of the wise leadership in providing sustainable and high-quality water services to citizens, residents and visitors of the Two Holy Mosques during this blessed season.
