The success of the non-profit sector's Hajj plan for the year 1447 AH
The National Center for the Development of the Non-Profit Sector announced the complete success of its operational plans and initiatives dedicated to this year's Hajj season (1447 AH). This announcement crowns the significant efforts exerted by the non-profit sector in Hajj to provide the best services to the pilgrims, reflecting the unlimited support of the wise leadership – may God protect them – which has dedicated all material and human resources to serving the Two Holy Mosques and their visitors. It also affirms the pivotal role of the non-profit sector as an active and enabling national partner within the integrated work system, in order to achieve the goals of the Kingdom's Vision 2030 in maximizing the sector's social and economic impact and deepening its humanitarian leadership.
The historical development of volunteer services and civil society organizations in the holy sites
Serving pilgrims has always been a historical legacy and an honorable responsibility undertaken by the Kingdom of Saudi Arabia since its founding. With the launch of Vision 2030, charitable and volunteer work has undergone a radical transformation from limited individual efforts to organized institutional work under an official umbrella led by the National Center for the Development of the Non-Profit Sector. This transformation has enabled non-profit organizations and endowment foundations to provide specialized, high-quality services, including healthcare, guidance, translation, and providing water and food, making volunteer work an essential pillar for the success of successive Hajj seasons and facilitating the performance of rituals with ease and peace of mind.
Dedicated national efforts: The “Our Volunteering is Our Nature” initiative and indicators of success
The Hajj season of 1447 AH witnessed the achievement of the center's ambitious goals within the volunteer work system through the "Volunteering is Our Nature" campaign. The campaign successfully engaged more than 39,000 male and female volunteers who provided their field services across various holy sites and border crossings, including the Two Holy Mosques, pilgrim cities, designated entry points, and roadside rest areas, in addition to the cities of Makkah and Madinah. This success builds upon the system's growing achievements in previous seasons, and reflects the volunteers' participation in intensive qualification and training programs that enhanced their field readiness to serve the pilgrims.
Management and control technology: The role of the non-profit sector in Hajj technology
In the ongoing effort to digitize services and facilitate joint coordination, the third version of the “Volunteer Operations Center” has proven its high efficiency as a real-time command and control center. It successfully connected 16 relevant governmental and non-profit entities through a unified platform and digital dashboards. This technological integration directly contributed to accelerating response times and enhancing the efficiency of coordinating and managing volunteer efforts in the Holy Sites throughout the Hajj season. This highlights the tremendous technological advancements witnessed by the non-profit sector in Hajj , in collaboration with partners such as the Ministry of Hajj and Umrah, the Guests of God Service Program, the General Authority for Endowments, and the Nusuk Humanitarian Foundation.
Expected impact and international resonance of the success of the non-profit system
The success of the National Center's plan extends beyond the local level, serving as an inspiring model regionally and internationally in crowd management and humanitarian work. Locally, this success contributes to strengthening the culture of volunteerism and social responsibility among citizens and residents, bringing the Kingdom closer to achieving its goal of reaching one million volunteers. Regionally and internationally, this excellence reinforces the Kingdom's image as a leader in Islamic humanitarian work and presents the world with a model to emulate in harnessing the energies of youth to serve millions with efficiency and organization that impresses international institutions.
