Comprehensive guidance services for pilgrims at Madinah Airport | Islamic Affairs

Continuous efforts to serve pilgrims and Umrah performers
The Ministry of Islamic Affairs, Dawah and Guidance, represented by its branch in the Madinah region, announced the intensification and continuation of its awareness and guidance services for pilgrims arriving in the Kingdom through Prince Mohammed bin Abdulaziz International Airport. This step comes as part of a comprehensive system of efforts undertaken by the Kingdom of Saudi Arabia to ensure the best possible spiritual experience for pilgrims, Umrah performers, and visitors from the moment they arrive in the Holy Land.
Historical background and pivotal role of the Kingdom
Since its founding, the Kingdom of Saudi Arabia has placed paramount importance on serving the Two Holy Mosques and their visitors, considering it a historical honor and responsibility. Madinah, the city of the Prophet Muhammad (peace be upon him), is a key stop on the journey of pilgrims performing Hajj and Umrah, as they flock to visit and pray at the Prophet's Mosque. Prince Mohammad Bin Abdulaziz International Airport serves as a major gateway for these guests, ensuring that the services provided there directly impact their first impression and spiritual experience. These awareness efforts are an extension of a long tradition of caring for the guests of God, and they continuously evolve to meet modern needs while preserving authenticity and Islamic values.
Details of the guidance services provided
Services are concentrated at designated awareness points in Terminals 1 and 5 of the airport, where preachers and staff are available around the clock to welcome visitors. These services include the distribution of a wide range of printed and digital guidance materials aimed at informing pilgrims on how to perform their rituals according to the Prophetic tradition. Among the most prominent materials distributed are the book "A Concise Guide to Hajj, Umrah, and Visiting the Prophet" and "The Pilgrim's Guide," in addition to brochures explaining the rituals of Umrah and selected supplications. To meet the needs of pilgrims from around the world, these materials are available in multiple international languages, including Arabic, Urdu, Pashto, English, Indonesian, Russian, and Persian. Visitors are also provided with a QR code for the Islamic e-library, granting them immediate access to thousands of reliable books and scholarly resources via their smart devices.
Importance and expected impact
These initiatives are of paramount importance on various levels. Locally, they contribute to achieving the goals of the Kingdom's Vision 2030, which aims to enhance the Hajj and Umrah experience and improve the quality of services provided. They also reflect the Kingdom's civilized image and its ability to organize and manage millions of pilgrims with high efficiency. Regionally and internationally, these services reinforce the Kingdom's position as a leader of the Islamic world and underscore its message of promoting moderation and tolerance. Providing reliable religious information in multiple languages facilitates the performance of rituals with ease and peace of mind, and protects pilgrims from misinformation or incorrect practices, thus ensuring a pure and complete spiritual journey.



