Iftar meals for fasting people in the Two Holy Mosques: A documented digital mechanism via Ihsan and Nusuk

The General Authority for the Care of the Two Holy Mosques announced the launch of a modern and documented mechanism for organizing the provision of iftar meals to those fasting at the Two Holy Mosques during the holy month of Ramadan. This strategic step is being taken in cooperation with the national platform for charitable work, "Ihsan," and the "Nusk" Foundation. This initiative is part of an integrated system aimed at enhancing governance, increasing operational efficiency, and ensuring the highest standards of transparency in providing services to visitors of the Two Holy Mosques.

Application and digital documentation steps

The authority explained that the new mechanism relies on a numerical sequence to ensure accuracy and reliability. The process begins with individuals and non-profit organizations wishing to provide breakfast services registering through the authority's official website. Following initial approval, the applicant is directed to pay the allocated amount for the meal via the "Ihsan" platform, which is the official and trusted channel for donations in the Kingdom. Once the payment is completed, the logistical procedures are finalized and the final permit is issued, with the donor being notified immediately. This eliminates any possibility of unregulated, individual initiatives.

The context of digital transformation in serving the pilgrims

This step cannot be separated from the broader context of the Kingdom's Vision 2030, which prioritizes serving pilgrims through its "Serving the Guests of God" program. Historically, the Iftar meals at the Two Holy Mosques relied heavily on direct in-kind and cash donations, posing organizational and logistical challenges as the number of pilgrims and worshippers increased year after year. This shift towards full digitalization marks the end of the era of traditional transactions and establishes a new phase based on accurate data and documented financial transfers, thus facilitating oversight and organization within the courtyards and arcades.

Organizational significance and expected impact

This event is of great importance on several levels:

• Locally and organizationally: The new system contributes to eliminating randomness in the distribution of food, and ensures the smooth movement of crowds within the two holy mosques, in addition to maintaining the cleanliness and sanctity of the place by determining the quality and quantity of meals provided according to strict health standards.
• Humanely and socially: This technical link enhances the trust of donors, whether from inside or outside the Kingdom, as the “Ihsan” platform ensures that donations reach their actual beneficiaries among fasting and Umrah pilgrims, thus maximizing the reward and achieving social solidarity in its most splendid form.
• Internationally: This organization reflects the civilized image of the Kingdom in managing millions of crowds, and confirms its ability to harness technology to serve religious rites, leaving a positive impression on Muslims all over the world about the quality of services provided in the Two Holy Mosques.

Strategic partnership to ensure sustainability

The tripartite collaboration between the Authority, the Ihsan platform, and the Nusk Foundation represents a model of integrated institutional work. While the Authority handles the supervisory and field aspects, Ihsan provides the secure financial infrastructure, and Nusk contributes to enhancing the experience of pilgrims and visitors. This exceptional partnership aims to fully regulate Iftar operations, prevent unauthorized cash donations, and offer a convenient and reliable spiritual experience for both donors and beneficiaries, thus achieving a sustainable social impact throughout the holy month.