92 violations were recorded against offices promoting fake Umrah packages in Riyadh and Jeddah

As part of the government's intensive efforts to ensure the safety and protection of pilgrims' rights, joint inspection teams conducted a series of rigorous inspection tours of travel and tourism service offices in Riyadh and Jeddah. This campaign is a high-level coordinated effort between the Ministry of Hajj and Umrah, the Ministry of Tourism, the Ministry of Commerce, the Ministry of Municipalities and Housing, the Public Security Directorate, and the Public Transport Authority, with the aim of eliminating the phenomenon of marketing and unregulated Umrah packages

Details of the seizures in Riyadh and Jeddah

Official statistics from the campaign, which launched its field operations on February 1, 2026, revealed tangible results in identifying violations. In Riyadh , inspection teams conducted 110 thorough visits, resulting in the detection of 88 various regulatory violations. In Jeddah , field teams carried out 86 inspection visits, during which 4 violations were recorded, as part of ongoing efforts to eliminate deceptive practices from the market.

Campaign context and Vision 2030 goals

This campaign is not merely a routine procedure, but rather falls within the strategic framework of the "Serving the Guests of God" program, one of the programs under the Kingdom's Vision 2030. The Kingdom aims to facilitate the hosting of Umrah pilgrims and enhance the services provided to them, which necessitates the governance of the travel and tourism sector. The relevant authorities are working to ensure that all marketed packages comply with regulations and are offered through official, approved channels such as the "Nusk" platform, thus preventing unlicensed brokers and entities from exploiting Muslims' desire to perform the rituals.

The importance of compliance and its impact on the sector

These tours are of paramount importance both locally and internationally, as regulating the market contributes to strengthening confidence in the Saudi Hajj and Umrah system. Eliminating fraudulent packages protects pilgrims from financial and service scams that could expose them to difficulties during their spiritual journey. Furthermore, the adherence of travel agencies to regulations promotes fair competition in the market and ensures the provision of high-quality services befitting the Kingdom's status as the custodian of the Two Holy Mosques.

Continued monitoring and official warnings

The entities participating in the campaign confirmed that work is underway to expand the geographical scope of the inspection to include other cities across the Kingdom in the coming phases. The relevant ministries emphasized that violating establishments will face the prescribed legal penalties without leniency. In closing, the official authorities urged all citizens, residents, and pilgrims to exercise caution, deal only with licensed offices, and immediately report any suspicious or irregular practices through the official complaint channels.