Proving independent housing in the Citizen Account: Documents and steps

The Citizen Account Program continues its pivotal role as a cornerstone of social protection in the Kingdom of Saudi Arabia. Established as part of Vision 2030 initiatives, it supports low- and middle-income families and individuals in mitigating the economic impacts of various reforms. In its commitment to ensuring support reaches those truly in need, the program has reiterated the procedures for independent individuals to prove their independent residence—a crucial step to guarantee the continued disbursement of support.

Who is considered an independent individual in the Citizen Account program?

According to the program's definitions, an independent individual is defined as any person (male or female) aged 18 or older, living in a separate residence, unmarried, and without dependents. This category includes marital statuses such as single, divorced, widowed, or divorced. The program requires proof of independence to ensure fairness in the distribution of financial support.

Documents required to prove independent housing

The program clarified that an independent individual can prove their independent residence by attaching one of the following official documents to ensure eligibility:

• The beneficiary's title deed, along with the occupancy certificate.
• The title deed is accompanied by an electricity bill in the name of the beneficiary.
• Proof of private residence for imams and muezzins (issued by the relevant authority).
• A housing certificate issued by a military sector.
• A housing certificate issued by a government or private sector entity.
• Accommodation information issued by institutes and academies for students.

This update to the documents aims to facilitate procedures for beneficiaries who do not have documented lease contracts in the "Ejar" network, while ensuring the verification of the data.

How to find out the reasons for ineligibility via the application

In a related context, and to enhance digital transparency, the program revealed the simplified steps that allow beneficiaries to accurately view their eligibility status and the reasons for rejection (ineligibility) through the official application, thus facilitating the process of submitting appeals or updating their information. These steps are as follows:

1. Log in to the Citizen Account application on smartphones.
2. Click on the "Eligibility" icon located in the bottom menu.
3. Review your current eligibility status, then click on the "Details" option.
4. The system will display an ineligibility code along with a detailed explanation of the reason.

Importance of data verification and updating

Responding promptly to program alerts and updating data regularly is crucial to ensuring the sustainability of support. Through these digital mechanisms, the program aims to reduce errors, expedite application processing, and guarantee that financial support reaches the most vulnerable families and individuals in Saudi society, thereby enhancing the efficiency of the Kingdom's social safety net.