Absher systems update on Friday, December 5, 2025, and services will be down for 12 hours
The Absher electronic platform announced its intention to conduct scheduled technical updates to several of its systems and digital services on Friday, December 5, 2025. The platform explained that these updates will begin at midnight and will continue for 12 consecutive hours, which may result in the inability to access or perform some services during this period.
The platform, through its official account on the social networking site “X” (formerly Twitter), called on all beneficiaries, citizens and residents, to take the initiative to complete their important transactions and services that require immediate implementation before the start of the announced update time, in order to avoid any disruption that may occur to the progress of their work or personal interests during the maintenance period.
The importance of the Absher platform and digital transformation in the Kingdom
These periodic updates come as part of the Saudi Ministry of Interior's ongoing efforts to enhance the efficiency of its digital infrastructure and ensure the continuity of high-quality and reliable services. The "Absher" platform is the backbone of government e-services in the Kingdom, and since its launch, it has successfully transformed the lives of citizens and residents by converting traditional paper-based transactions into digital processes completed in seconds.
The platform serves millions of users, providing over 300 e-services covering vital sectors such as passports, traffic, civil affairs, and expatriate affairs. This massive expansion of services is a testament to the success of the Kingdom's digital transformation strategy.
Impact of the updates and the Kingdom's global standing
Maintenance and updates are of paramount importance to ensure information security and protect user data, especially in light of the growing global cybersecurity challenges. These updates contribute to improved response times and enhanced user interfaces, thus strengthening the digital customer experience.
Internationally, the efficiency of the Absher platform and other government platforms has contributed to Saudi Arabia's advanced ranking in the United Nations' e-government development indicators. The Saudi experience is viewed as a leading model in the region for harnessing technology to serve humanity, which aligns directly with the goals of Vision 2030 , aimed at building a digital society and an effective government that relies on intelligence and innovation in delivering its services.
Therefore, the platform's administrators urge everyone to take this warning into account and ensure that all procedures related to travel visas, ID renewals, or driver's licenses are completed before the scheduled maintenance date.
