500,000 pilgrims benefit from free ritual purification at the Grand Mosque during Ramadan

has released The General Authority for the Care of the Two Holy Mosques its official statistics for the holy month of Ramadan, highlighting its success in providing extensive logistical and field services topilgrims. Chief among these was the "Tahallul" service, which benefited approximately 488,067 pilgrims.
These services are offered through a comprehensive operational system running around the clock to ensure the comfort of visitors. This free service aims to facilitate the pilgrims' exit from the state of Ihram immediately after completing their rituals. It is implemented through designated distribution points strategically located within the Grand Mosque to ensure easy access and smooth flow of movement in crowded areas.
The Authority relies on highly qualified personnel to provide the Tahallul service, committed to delivering it quickly and efficiently while adhering strictly to the highest standards of public safety, personal hygiene, and field cleanliness.
These huge numbers recorded during the holy month reflect the great demand and confidence in the services provided by the state, which confirms the success of the operational plans developed by the authority to deal with the density of crowds, and its continuous keenness to improve the experience of the pilgrims by providing an organized and safe environment that meets all their logistical and spiritual needs at the same time.

Enhancing the spiritual experience

The Authority's development plans aim to enhance the flow of movement within the Grand Mosque and its courtyards, ensuring no overcrowding at vital service points and contributing to a seamless spiritual experience that allows pilgrims to focus on their worship.
These initiatives are part of a package of high-quality field services that have been developed both technologically and in terms of human resources to keep pace with the steady increase in the number of visitors to the Grand Mosque, with a focus on the sustainability of solutions that make the pilgrim's journey a pleasant and memorable experience characterized by ease, comfort, and peace of mind.

Efficiency of operational plans

The Authority affirms its commitment to continuously monitoring the quality of field performance and developing the tools used in service delivery, in line with aspirations to enhance services provided to pilgrims during peak seasons.
Field teams are working at full capacity to ensure the continued provision of the Tahallul (ritual purification) service and other support services at the same high level until the end of the season. This is based on a precise database that monitors actual needs and directs resources to the areas of greatest need, effectively contributing to the remarkable success of the current Umrah season.