Launch of interactive 3D maps to serve visitors to the Two Holy Mosques
The General Authority for the Care of the Two Holy Mosques has launched a pioneering initiative: the creation of interactive 3D maps of the Two Holy Mosques. This strategic step aims to enhance the services provided to visitors of the Grand Mosque and the Prophet's Mosque. The initiative seeks to facilitate the movement of pilgrims and their access to their destinations with ease and convenience by providing direct links between the holy sites, the routes leading to the Grand Mosque, and surrounding hotels and facilities. This will reduce transportation challenges, especially during peak times and busy religious seasons.
A historical development in guiding and directing pilgrims to the Two Holy Mosques
Over the decades, the Kingdom of Saudi Arabia has placed great emphasis on developing the services provided at the Two Holy Mosques. Historically, guiding pilgrims and Umrah performers relied primarily on traditional signage and on-site human efforts. With the increasing number of visitors to the Grand Mosque in Mecca and the Prophet's Mosque in Medina year after year, the urgent need arose for innovative technological solutions to keep pace with this massive expansion. The Kingdom has gradually transitioned from paper-based systems and static signs to electronic screens, culminating in the integration of artificial intelligence and modern spatial technologies. This historic transformation reflects the wise leadership's commitment to harnessing the latest technological advancements to ensure the comfort and safety of pilgrims, making the Hajj and Umrah experience smoother and more organized than ever before.
Features of interactive 3D maps and their smart services
initiative is The 3D interactive mapping part of the Authority's efforts to utilize modern technologies to serve pilgrims. These maps enhance the on-site user experience through user-friendly and responsive interfaces. Among their key features is the ability to locate religious lessons and Quran memorization circles, as well as the offices of religious guidance and fatwas, enriching the visitor's religious and intellectual experience. Furthermore, the maps provide integrated digital services including weather information, occupancy rates for prayer areas, Tawaf and Sa'i areas, and restrooms. This high level of detailed information effectively contributes to organizing movement and distributing crowds flexibly and safely, preventing congestion in main corridors.
The overall impact of the initiative at both the local and international levels
The impact of this technological advancement extends beyond the local level, encompassing a broad regional and international dimension. Locally, this technology supports security and regulatory bodies in managing crowds with high efficiency and reduces the burden on personnel. Internationally, visitors from around the world can now plan their spiritual journey before arriving in the Kingdom. To ensure the service reaches the widest possible audience, the General Authority for Hajj and Umrah has intensified its media outreach through official channels and social media platforms. This service will also be fully integrated into the popular “Nusk” app, further enhancing the comprehensive digital services offered to pilgrims. These integrated efforts reflect the Kingdom’s exceptional care for pilgrims and directly contribute to achieving the goals of Vision 2030, which aims to develop the Hajj and Umrah sector and host millions of Muslims in a safe and advanced environment.
